Content Complaints

Content complaints, content removal requests, reporting of illegal content or reports of abuse can be submitted directly to our 24/7/365 live customer service representatives through the following form. Our policy is to review and resolve all reported content complaints within five (5) business days. In the event there is evidence of illegal content, it will be removed immediately and the Acquirer(s) will be notified of the event.

To ensure you get our response, please enable receiving messages from complaints@hcmm.cz. You may also need to check your spam folder.

In addition to this form, any content complaints may also be submitted via phone, email, or mail through the information provided below.

How to Contact Us:

Email: complaints@hcmm.cz

Phone: 1-800-685-9236 (USA only)
Int'l Phone: +1-818-880-9021 (Outside USA)

Mailing Address (U.S. & Int.):
HC Multimedia LLC
401 Ryland Street Suite 200-A
Reno, NV 89502

Mailing Address (E.U.):
HC Media s.r.o.
Vodickova 791/41,
Nove Mesto, 110 00 Praha 1,
Czech Republic